If you’re a plumber, builder, renovator, or designer, sourcing quality bathroom and plumbing products quickly and cost-effectively is essential. At Burdens, we support trade professionals across Victoria with two streamlined options:
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Burdens Trade Account – our traditional, credit-approved account with negotiated pricing and in-branch support.
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Burdens Online Trade – a fast, self-serve online login with better-than-retail pricing (no credit facility), built for quick web orders.
Think of it like this: Trade Account = deeper relationship + credit + tailored pricing.
Online Trade = instant access + card checkout + transparent trade pricing online.
Do You Offer Trade Discounts?
Absolutely. Eligible trade customers can access reduced pricing across a wide range of products, including:
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Vanities & Basins – Aulic, Timberline, Otti, Fienza
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Tapware & Mixers – Nero, Phoenix, Greens
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Showers & Systems – rain, rail, and twin sets
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Toilets & Accessories – rimless suites, towel rails, robe hooks
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Plumbing Supplies – pipe, fittings, valves, waste kits, and more
Whether you’re doing a single renovation or managing multiple sites, trade pricing helps you keep projects on budget without compromising quality.
Two Ways to Access Trade Pricing
1) Burdens Trade Account (Credit-Approved)
Best for established trade businesses who want credit terms and bespoke support.
Key benefits
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Negotiated Pricing & Terms: Deeper discounts and payment terms (on account).
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Charge to Account: Quote approvals, PO workflows, consolidated invoicing.
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Dedicated Support: Access to knowledgeable staff for product sourcing and problem-solving.
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Pick Up or Delivery: Priority order handling and stock assistance across our network.
Good to know
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Application and credit approval required.
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Ideal if you want invoices on account and tailored commercial arrangements.
How to apply
Start your Burdens Trade Account application (credit-approved) and our team will be in touch with next steps.
2) Burdens Online Trade (No Credit Facility)
Perfect for fast, self-serve ordering with clear trade pricing — all online.
Key benefits
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Instant Visibility of Trade Prices: Log in and see your Online Trade pricing across the website.
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Pay Upfront: Card/online payment at checkout (no credit terms).
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Click & Collect / Pick Up In Store: Order online, pick up at your nearest Burdens location.
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GST Invoices & Order History: Download receipts and track jobs easily.
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Faster Onboarding: Lighter-touch approval than a full credit account.
Good to know
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Pricing is better than retail and visible when you’re logged in.
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No credit facility; pay as you go.
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Great for sole traders, small crews, or anyone who wants to move quickly online.
How to get access
Register for a Burdens Online Trade login and we’ll set you up with access to trade pricing on the website.
Quick Comparison
| Feature | Burdens Trade Account | Burdens Online Trade |
|---|---|---|
| Pricing | Negotiated, deeper discounts | Better-than-retail trade pricing online |
| Payment | Credit terms (on account) | Pay by card at checkout (no credit) |
| Setup | Application + credit approval | Faster, lighter-touch approval |
| Ordering | In-store, phone, email, online | Online self-serve (24/7) |
| Support | Dedicated trade support & sourcing | Web chat/help + in-store pickup |
| Invoicing | Consolidated statements, POs | Instant GST invoices per order |
| Best for | Larger/established trade businesses | Quick, transparent online ordering |
TL;DR: If you need credit and negotiated terms, choose Burdens Trade Account. If you want fast online trade pricing with card checkout, go Burdens Online Trade.
Ordering Perks for Both Options
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Click & Collect / Pick Up In Store – Save time and avoid delivery delays.
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Priority Processing – We know urgency when we see it.
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Stock Support – We’ll help you secure the right gear for the job.
How to Get Started
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Burdens Trade Account (credit-approved): Apply to unlock negotiated pricing, account terms, and account-based purchasing.
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Burdens Online Trade (no credit): Register for a login to see trade pricing online and check out with a card.
If you’re not sure which path fits your business, give us a bell — we’ll point you in the right direction (no pressure, no waffle).
Explore More Helpful Reads
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Your Bathroom Questions Answered: Burdens Bathrooms Most Frequently Asked Questions Explained
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Pick Up In Store: The Easiest Way to Get Your Bathroom Products Fast
If you have any questions that weren’t answered or want to check your eligibility, you can contact our friendly support team:
Burdens Bathrooms Dandenong South
203 Frankston-Dandenong Rd, Dandenong South, VIC 3175
Phone: 1300 202 010
Email: burdensdirect@burdens.com.au

