Refund policy
We want you to be happy with your purchase. If you need to return an item, please review the following policy:
Eligibility for Returns, Refunds & Exchanges
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Requests must be made within 30 days from the date of purchase.
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Items must be:
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In their original packaging
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In perfect condition
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Uninstalled and unused
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A copy of your original invoice is required for all returns.
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Restocking fees may apply (see below).
Please note: Products that are damaged, used, or installed cannot be accepted for return.
Restocking Fees
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Stocked Item – No restocking fee
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Ordered-In Item – 30% restocking fee
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Custom Order Item – Non-returnable
How to Return an Item
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Contact our customer service team with your order number and details of the product you wish to return.
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We’ll confirm the return eligibility and provide instructions for sending the item back.
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Once received and inspected, we’ll process your refund, exchange, or store credit as applicable.
Important Notes
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Shipping costs for returns are the responsibility of the customer unless the product is faulty or the return is due to our error.
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Refunds will be processed to the original payment method and may take 5–10 business days to appear in your account.
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Any approved returns outside the 30-day period will be at our discretion.
