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Luna Plus Promotion - at Burdens Bathrooms

Luna Plus Promotion T&C

Live 1st of June and ending 31 July 2022


Click Here for More information or to enter details of the Luna, Luna Plus, and Luna Plus Promotion


Luna Plus Competition


Promotion Name: *** Luna Plus Promotion***

‘Win one of fifty $1,000 Visa Gift Card when you purchase a Luna Plus Toilet suite or any applicable GWA-Caroma product’


The Promoter is Plumbing Plus Bathroom Kitchen Laundry Pty Ltd (ABN 96 298 363 977), of R18, 717 Bourke Street, Docklands Victoria 3008. Telephone (03) 9600 1899.

This Promotion commences for purchases of Eligible Products (defined below) at 7.00am AEST on 01/06/22 (“Start Date”) and closes for purchases of Eligible Products at 11.59pm AEST on 31/07/22 (“Purchase Period”).

Entries into the Promotion commence from the Start Date and must be received by 11:59pm AEST on 07/08/22 (“Entry Period”). Any entry received outside the Entry Period is invalid.

Information on how to enter and the prizes form part of these Terms and Conditions. Entry into this Promotion is deemed to be acceptance of these Terms & Conditions.

Eligible Products are GWA-Caroma branded products (as specified on www.plumbingplus.com.au/brand/luna-plus-toilet-suites) and purchased from a participating Plumbing Plus store (as listed on www.plumbingplus.com.au/member-locator/).




Entry to the Promotion is open to Australian residents in all eligible states/territories who fulfil the method of entry and are 18 years of age or older.

Employees (and their immediate families) of the Promoter, the Promoter’s related companies, Plumbing Plus, Plumbing Plus members, and agencies associated with this promotion, are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, stepsister or first cousin.




To enter the promotion, an Eligible Entrant must:

during the Purchase Period, purchase any Eligible Product from a participating Plumbing Plus store (see www.plumbingplus.com.au/member-locator) and complete the registration form ( see www.plumbingplus.com.au/brand/luna-plus-toilet-suites) enter contact details, quote their invoice / receipt number at the time of making their transaction and list name of Plumbing Plus member store product purchased from.

An Eligible Customer must spend a minimum of AU$500 (Excluding GST) on any Caroma branded product/s in a single transaction (refer to www.plumbingplus.com.au/brand/luna-plus-toilet- suitesfor a list of eligible products). Excludes any other associated costs such as delivery, installation, extended warranty or otherwise. To participate in the Promotion and qualify to receive the Prize, an Eligible Customer must: (a) be a resident of Australia aged 18 years and over; (b) purchase* Eligible


Product during the Promotional Period from a Participating Store; (c) pay for the Eligible Product in full during the Promotional Period; (d) keep their proof of payment receipt for the Eligible Product;

(e) Customer must enter their details to go into the draw to win on plumbingplus.com.au/brand/luna-plus-toilet-suites (f) have otherwise complied with these Terms and Conditions. (*Not to be used in conjunction with any other offer, promotion or discount listed at plumbingplus.com.au. Entrants must retain copies of all purchase receipts for all entries. All entries by the entrant may otherwise be declared invalid.)

There will be fifty (50) prizes drawn from all valid entries (“Draw”).

Eligible Entrants will receive one (1) entry into the Draw for each Eligible Product purchased during the Purchase Period and validly recorded against their registration form during the Entry Period.

Multiple entries are permitted, subject to the following:

Only one (1) entry is permitted per Eligible Product purchased; and

Each Eligible Product must be recorded separately and in accordance with entry requirements.

All entries must be submitted by a person in that person’s own name or the name if the business in which they are entering on behalf of. Any automated entries, fraudulent entries, or entries by persons using an alias, will be invalid.




The Promoter reserves the right, at any time, to verify the validity of entries and the eligibility of entrants (including an entrant’s identity, age, place of residence, and status of his or her plumber’s licence where applicable) and reserves the right, in its sole discretion to disqualify any person who the Promoter has reason to believe is not an Eligible Entrant, has not complied with these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion.

The Promoter may disqualify any person who is ineligible to enter this promotion, or any non- compliant entry (including an entry where an Eligible Entrant cannot provide proof of purchase of an Eligible Product), even if the Promoter only learns of that person’s ineligibility or the entry’s invalidity after the Promotor has awarded a prize to that person. In that case, the Promoter may require the person to return the prize or make a payment of the prize value to the Promoter.

If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

Incomplete entries will be deemed invalid.

Eligible Entrants must retain the original tax invoice, or a photocopy of the tax invoice, for each Eligible Product purchased during the Entry Period in connection with this promotion, for a period of 4 months after the end of the promotion. Further, the Promoter may require Eligible Entrants to provide the relevant tax invoice (or copy) for verification purposes as a condition of the Eligible Entrant claiming a prize. Each tax invoice relating to the purchase of an Eligible Product must clearly indicate that the Eligible Product was purchased on a date falling within the Purchase Period but prior to the relevant entry into the promotion. Failure by an Eligible Entrant to provide proof of


purchase of an Eligible Product when requested by the Promoter may, in the absolute discretion of the Promoter, result in invalidation of the relevant entries.




A random prize draw, in the presence of an independent scrutineer, will occur 10:00 AM AEST on 08 August 2022 Location of draw: R18, 717 Bourke Street, Docklands Victoria 3008.

The promoter may draw additional reserve entries and record them in order, in case an invalid entry is drawn.

The first 50 valid entries drawn will each win the major prize, as detailed in the section titled “Major Prizes” below.

Winners will be notified by a telephone call and email within two (2) business days of the relevant draw, and the winners’ names will then be published on www.plumbingplus.com.au/brand/luna- plus-toilet-suites on 09/08/22.

Winners will be sent their prize by 5pm AEST on 30/08/2022.

If required, an unclaimed prize draw will be held 08 November 2022 at the same time and location as the original draw. The unclaimed prize winners’ names will then be published on www.plumbingplus.com.au/brand/lunaplus-toilet-suites by 10 November 2022.




Major Prize

The major prize consists of fifty (50) $1,000 Visa Gift Cards (Australian Dollars) Total Prize pool is $50,000 (Australian Dollars).

Entrants are advised that tax implications may arise from their prize winnings, and they should seek independent financial advice prior to acceptance of their prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Entrants are responsible for any and all expenses that they incur in entering the competition and they will not be reimbursed regardless of whether or not they win the competition.

If for any reason a winner does not take a prize at or by the time stipulated by the Promoter after the prize has been delivered to the Promoter’s state office or warehouse, then the prize (or that part of the prize) will be forfeited by the winner and no other form of compensation will be supplied in lieu of the prize.




Eligible Entrants consent to the Promoter using their name, likeness and/or image in the event they win a major prize (including photograph, film and/or recording of the same) in any media for an unlimited period, without remuneration, for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.


If this promotion is interfered with in any way or is not capable of being conducted as planned due to including without limitation, any force majeure event or if the Promoter’s IT systems (or those of its contractors or agents) are infected by a computer virus, or there is any bug, tampering, unauthorised intervention, fraud, technical failure or any other problem beyond the reasonable control of the Promoter, which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:

to disqualify any Eligible Entrant or any affected entries; or

subject to any written directions from a regulatory authority, to modify, suspend, postpone, terminate, or cancel the promotion.

In these Terms and Conditions, “force majeure event” means any event which is beyond the control of the Promoter, including but not limited to strike, lock-out or other industrial/ labour disputes, war, riot, civil commotion, terrorist act, malicious damage, act of God, fire, flood, storm, natural disaster, global health emergency, epidemic, pandemic, quarantine, or compliance with any law or governmental order, rule, regulation, or direction.

Any cost associated with accessing a promotional website is the Eligible Entrant’s responsibility and is dependent on the Internet service provider used.

Nothing in these Terms & Conditions limits, excludes, restricts or modifies or purports to limit, exclude or modify any consumer guarantee, right or remedy conferred by the Australian Consumer Law and Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or any other similar applicable consumer protection laws that cannot be lawfully excluded, restricted or modified by agreement in the States and Territories of Australia (“Non-Excludable Guarantees”). All other terms, warranties, guarantees, rights or liability which would otherwise be implied or apply to these Terms & Conditions are excluded. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, to the extent permitted by law, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees the Promoter (including its respective officers, employees and agents) is not responsible, and excludes all liability whether in contract, tort (including negligence) or otherwise, for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of or in connection with: this promotion or any prize (including, without limitation, the taking or using of a prize; or any tax liability incurred by a winner as a result of accepting a prize); any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); any theft, unauthorised access or third-party interference; or any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter any variation in prize value to that stated in these Terms and Conditions; or any tax liability incurred by a winner or entrant.

The Promoter collects personal information of the entrants to this promotion in order to conduct this promotion (including names, business addresses, mobile numbers and email addresses). If the personal information is not provided, the person will not be able to enter the promotion or accept a prize. All personal information will be handled by the Promoter in accordance with its Privacy Policy


(which can be found at www.plumbingplus.com.au/privacy-policy) and these Terms and Conditions. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter.

The Promoter may disclose entrants’ personal information to Plumbing Plus Pty Ltd (ABN 29 000 003 832) member stores to enable Plumbing Plus member stores to communicate directly with entrants regarding the promotion. Individuals may choose to opt-out of the use of their personal information for direct marketing purposes by contacting the Promoter’s privacy officer either by: post to R18, 717 Bourke Street, Docklands, Victoria 3008; or email to plumbingplus@plumbingplus.com.au; or telephone on (03) 9600 1899

The Promoter will not disclose PI to any entity outside of Australia.

The Promoter’s decisions in relation to this promotion are final and no correspondence or communication will be entered into in relation any aspect of this promotion.

Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.



Authorised in Australia under state licence / permit numbers: NSW Authority No. TP/01837, ACT Permit No. TP 22/00772, SA Permit No. T22/595