When it comes to bathroom renovations, timing matters. You don’t want to wait weeks for delivery — especially when your plumber is ready to install your new vanity, tapware, or shower system. That’s why Burdens Bathrooms’ Pick Up In Store service makes life easier for renovators, tradies, and homeowners across Victoria.
Whether you’re planning a complete bathroom renovation or replacing a single product, our Click & Collect option lets you order online and pick up your products at a nearby showroom — quickly, easily, and with expert support on-site.
Here’s everything you need to know about picking up in store at Burdens Bathrooms, plus why so many customers prefer it over delivery.
What Is Pick Up In Store?
Pick Up In Store, also known as Click & Collect, is a simple way to shop smarter. You can browse our full range of bathroom products online, place your order, and collect it from your chosen Burdens Bathrooms showroom once it’s ready.
This means:
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No waiting around for delivery windows.
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No risk of missing the courier.
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No delivery fees for metro areas.
Just shop online, choose your pickup location, and collect your order when it suits you.
How Does It Work?
We’ve made the process quick and hassle-free:
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Shop Online – Browse our collections of vanities, tapware, showers, toilets, and more.
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Select “Pick Up In Store” at Checkout – Choose your nearest Burdens Bathrooms location — such as Braeside, Lilydale, or Somerville.
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Wait for Notification – You’ll receive an email when your order is ready for collection.
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Pick Up Your Order – Visit the store during business hours with your order confirmation.
It’s that easy!
Why Choose Pick Up In Store?
There are plenty of reasons why our customers love Click & Collect. Here are some of the biggest benefits:
1. Get Your Products Faster
When you’re on a renovation timeline, waiting for delivery isn’t always practical. Picking up in store means you can often get your products the same day or next business day (depending on stock availability).
Need your basin mixer before the weekend? Or want to check the finish of a vanity top before installing? Simply pick it up and stay on schedule.
2. Save on Delivery Costs
Large or heavy bathroom products can add up when it comes to delivery fees. Choosing Pick Up In Store eliminates those costs — perfect for customers who live near one of our showrooms.
This is especially useful for trade customers ordering in bulk or homeowners working on multiple spaces at once.
3. Local Expert Support
When you visit a Burdens Bathrooms showroom to pick up your order, you’ll also get access to our expert team.
They can:
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Help you inspect your products before you leave.
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Offer installation or maintenance advice.
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Recommend complementary fittings, finishes, or accessories.
So if you’re unsure whether your tapware matches your basin, or if your new freestanding bath fits your layout, our team can guide you right then and there.
4. Peace of Mind with Secure Collection
We make sure your order is safely stored until you’re ready to collect it. Just bring your order confirmation, and our friendly staff will help load your products into your vehicle if needed.
You can also nominate someone else to collect on your behalf — just let us know ahead of time to authorise the pickup.
5. Perfect for Tradies and DIYers
If you’re a tradie managing multiple job sites, or a DIY renovator who likes hands-on control, Pick Up In Store is a game-changer.
You can order online at night, collect your products the next morning, and get straight to work — no waiting, no downtime.
Many plumbers, builders, and designers across Victoria already rely on Burdens Bathrooms’ Click & Collect system for its reliability and speed.
What Can You Pick Up In Store?
Almost everything available online at Burdens Bathrooms can be picked up in store, including:
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Vanities from Aulic, Timberline, Otti, and Fienza
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Tapware and Mixers in matte black, brushed nickel, and chrome finishes
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Showers and Rail Sets from Nero, Greens, and Fienza
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Basins — above counter, undermount, and wall-hung
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Toilets, including rimless and back-to-wall styles
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Baths, including freestanding and back-to-wall designs
You can even pick up smaller accessories like towel rails, robe hooks, and soap dishes to finish your look.
How Long Does It Take for Orders to Be Ready?
Pickup times vary depending on stock and location, but typically:
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In-stock items are ready within 2-12 hours.
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Supplier-ordered items may take 3–7 business days.
Once your order is ready, you’ll receive a notification email with pickup instructions.
Can Someone Else Collect My Order?
Yes! If you’d like a friend, family member, or tradesperson to collect your order for you, just reply to your order email or call your local Burdens Bathrooms store to authorise them.
They’ll need:
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A copy of your order confirmation.
Can I Inspect My Items Before Leaving the Store?
Absolutely. One of the biggest advantages of Pick Up In Store is being able to check your products before taking them home.
Our team encourages customers to inspect packaging, finishes, and dimensions to ensure everything is in perfect condition. If there’s ever an issue, we can help you resolve it on the spot.
Combining Online Shopping with Showroom Experience
At Burdens Bathrooms, we believe in blending digital convenience with real-world expertise.
Our online store lets you browse thousands of products from the comfort of home — while our showrooms give you the opportunity to:
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See product finishes up close.
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Compare sizes and materials in person.
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Get expert advice tailored to your project.
It’s the best of both worlds — and Pick Up In Store makes it seamless.
Supporting Local Showrooms Across Victoria
Our Click & Collect service is available across all Burdens Bathrooms locations, including:
No matter where you are in Victoria, there’s a Burdens Bathrooms showroom nearby, ready to support your renovation or trade project.
Customer Spotlight: Why Locals Love Click & Collect
💬 “I ordered my Fienza vanity online and picked it up the next day from the Burdens Braeside showroom. The staff helped me load it into my car and even gave me tips on matching tapware. Couldn’t be easier!”
💬 “As a plumber, I use Burdens Bathrooms’ pickup option all the time. Saves me delivery fees and I get everything I need before heading to a job. Highly recommend.”
These real experiences show why Pick Up In Store is quickly becoming the preferred choice for busy renovators and professionals alike.
Final Thoughts: Shop Smart with Pick Up In Store
Renovating your bathroom should be exciting — not stressful. With Burdens Bathrooms’ Pick Up In Store, you can skip the wait, save on delivery, and get personalised service from local experts who know bathrooms inside and out.
Whether you’re picking up a sleek Timberline vanity, a Nero shower set, or a full suite of bathroom fittings, our team is ready to make your experience fast, simple, and enjoyable.
Ready to try it for yourself?
🛁 Explore our full range of products online and choose Pick Up In Store at checkout — your dream bathroom is closer than you think.
Need More Help? Check Out Our FAQs
At Burdens Bathrooms, we’re all about making your renovation journey smooth, simple, and stress-free. If you still have questions about Pick Up In Store, delivery options, returns, or product warranties — our Frequently Asked Questions page has all the details you need.
You’ll find quick answers to:
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How to track your order or pickup status
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What to bring when collecting in store
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Payment and refund options
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Delivery and warranty information
At Burdens Bathrooms, we’re not just about beautiful products — we’re here to help you every step of the way.
